FAQs
Frequently Asked Questions
What materials do you use?
All of our jewelry is made from solid precious metals — never plated or filled. You’ll find pieces in solid sterling silver, 14k gold, and occasionally, 18k gold, using only natural gemstones like sapphires, rubies, and topaz. These are pieces designed to be worn daily and cherished for years.
How long will it take to receive my order?
Most pieces are made to order by hand in Nashville, TN. Please allow 1–2 weeks for production before shipping. If you need your piece by a specific date, email us at hello@lilywujek.com and we’ll do our best to accommodate you.
How should I choose my bracelet or ring size?
For bracelets like the Scallop Cuff, we recommend choosing a size that's about 3/4"-1" larger than your wrist measurement to ensure comfort and flexibility.
Not sure of your ring size? Select the 'Send me a ring sizer' option when ordering and we'll mail one to you, free of charge. We're happy to assist with custom sizing and fit guidance — just send us a note!
Do you accept returns?
Because every piece is handcrafted to order, we are unable to accept returns at this time. However, if there’s an issue with your order, please reach out within 7 days of receiving it and we’ll make it right.
Do you offer repairs or resizing?
We want your jewelry to last a lifetime. We offer repairs and resizing on a case-by-case basis — just email us with a photo and the details, and we’ll walk you through your options.
Is your jewelry waterproof?
Yes — our jewelry is made to live with you. Clients swim, sweat, shower and travel in their pieces without worry. Every design is made from solid 14k gold or sterling silver, so it won't tarnish, flake, or wear down like plated jewelry. Whether you're working out, washing your hands, or at the beach, this is jewelry you truly never have to take off.
That said, to keep your pieces looking their best, we recommend occasional cleaning with a polishing cloth and storing in a dry pouch when not worn.
Where is your jewelry made?
Each piece is lovingly handcrafted in Nashville, Tennessee, by founder and jeweler Lily Wujek. Every detail, from sketching and sawing to soldering and stone setting is done with care and intention. We're proud to be a woman-owned jewelry business offering American-made fine jewelry.
Do you offer custom or personalized designs?
Yes! If you’re dreaming up something special — a custom birthstone jewelry to reworking a sentimental heirloom, we accept a limited number of custom orders each season. Email us to get started.
Do you offer gift packaging?
Absolutely! Every order comes beautifully packaged and ready for gifting, and you can add a personalized note at checkout. Perfect for birthdays, anniversaries, or just because.
I saw your work at White’s Mercantile — can I shop your pieces in person?
Yes! A curated selection of our jewelry is available at White’s Mercantile in Belle Meade, Nashville. Visit in person to try on customer favorites like the Bauble Band and Scallop Cuff.